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emergency room

Advocating for Support in the Emergency Room

Often, the emergency department is a busy place. Nurses must try to organize patients so that those who have the most life-threatening issues receive treatment first.

Unfortunately, even when the emergency department is not busy, there may be staff who do not know how to support people in every situation. It may be up to you to inform and remind nurses and other personnel what you need and how they can support you.

This is what you should keep in mind when you need hospital staff to help you get the care you need.

Be aware

The emergency department sees a little bit of everything. While some injuries and illnesses are more common, it is impossible for staff to understand the nuances of every issue that will come through the door.

If it seems like personnel does not understand all your symptoms, explain what is going on and what you need. While they may understand, for example, that you have a headache, a more vivid description will help them understand what you are experiencing and how to support you.

Be kind

Your tone will go a long way when you are speaking to hospital personnel. Consider that the nurse you are talking to may have been at the hospital for the last 11 hours and is exhausted. While the emergency room may not be busy now, they may have had a rush of people all night that has everyone rundown.

Exhaustion is not a reason to receive substandard care. Staff should always address your concerns within reasonable timeframes. However, when you approach your support team with an understanding attitude, they may be happier to help.

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